DinoRoam Support

Explore, save, grow, and share with a tiny city companion.

Need help with DinoRoam? Email support@dinoroam.app. Include the app version, what you expected, and the screen where the problem happened. Please do not email passwords, authentication codes, or sensitive health information.

Event details

Events can change or sell out. Open the original event source from an event detail page before traveling or purchasing a ticket. Use Report event issue when a listing is canceled, duplicated, incorrect, or has a broken link.

Saved events and sign-in

Guest saves remain on the current device. Sign in with Apple, Google, or email to sync supported account state. If a sync is interrupted, DinoRoam keeps a pending local save and retries when the app resumes or you sign in again.

Optional permissions

• Location helps rank nearby ideas; you can choose a neighborhood manually instead.
• Notifications provide saved-plan reminders and can be paused in Profile.
• Microphone and speech support voice input; text input remains available.
• Apple Health or motion access shows a private walking marker on the device. Step totals are not uploaded or used for coins.

Delete an account

In the app, open Profile → Account → Delete account, review the explanation, and confirm. This removes the authentication account and associated cloud product data except information DinoRoam must retain by law. If you cannot access the app, email privacy@dinoroam.app from the address associated with the account.

Safety and emergencies

DinoRoam is an event-discovery service, not an emergency or safety service. Verify venue information and use your own judgment. For an emergency, contact local emergency services.